Shipping & Returns

Everything you need to know about delivery and returns at Kaiwood, in one place.

Shipping

We ship LED wall art, wall clocks, and home lighting, carefully packed for safe delivery. Shipping costs are shown at checkout before you pay, and depend on your location and your order. Estimated delivery time: #DELIVERY_TIME# If tracking is available for your order, we will share the details with you.

Returns

If an item arrives damaged, faulty, or wrong, contact us straight away — we will arrange a replacement or a refund. If you change your mind, contact us before sending anything back; return window: #RETURN_TIME# Items must be unused and in their original packaging. Approved refunds go back to your original payment method.